Tennessee Renaissance Festival Policies
"Rules of the Realm"
Required Festival Rules and Guidelines
For All Patrons and Festival Participants
The Tennessee Renaissance Festival has as its goal to entertain and educate its guests in the rich history and culture of the Renaissance Age. In so doing, all TRF staff members endeavor to host our family and intergenerational guests in a welcoming and safe environment, appropriate for all ages.
The Tennessee Renaissance Festival seeks to protect the safety of its guest and festival participants. Entrance into the festival is a license to enter the Tennessee Renaissance Festival and is revocable at the sole discretion of the management. All persons are subject to a search of their person and or personal belongings for safety. Decisions of the festival management are final.
COVID-19 Disclosure and our Safety Protocols
The COVID-19 outbreak is a serious and unprecedented pandemic and a public health threat. It has changed the movement and activities of people and the flow of goods and services throughout the world, and even at the Tennessee Renaissance Festival and Castle Gwynn. As in every other part of our lives, Covid-19 affects how the Tennessee Renaissance Festival must be operated to protect ourselves, our staff, our vendors, our performers and our visitors. Recognizing that the CDC and related guidelines for safety in the Covid-19 era are ever-changing, and in our efforts to comply with the suggested Covid-19 protocols at the state, local, and federal levels, the festival will be operated in a manner representing our very best efforts to comply with those current protocols. Our actions, requirements and rules will be, by necessity, fluid in their changes as the suggested protocols change.
By entering the festival grounds, you are assuming the risk for your health as relates to the Covid-19 virus. It is impossible to guarantee that you will not be exposed to the Covid-19 virus while at the property grounds. It is important that each individual personally evaluate their own risk in light of their personal health conditions and make individual decisions about their entrance onto the festival grounds. Persons carrying the virus can even be asymptomatic (carrying the virus but showing no signs or symptoms). By your entrance into the festival grounds, you acknowledge that you are solely assuming the risk of your attendance as relates to exposure to the Covid-19 virus and that you release the Tennessee Renaissance Festival from any liability related to the Covid-19 virus.
- Everyone at the festival must WEAR A FACE MASK or CLEAR PLASTIC FACE SHIELD at all times, except when you are actively eating or drinking, and for entertainers on a stage set back from the audience. A face mask will be required while on the bus for the Castle Gwynn tours.
- We suggest cloth masks that are made with layers of tightly woven, breathable fabric that fit well for your face
- For children ages five and under, parental discretion is advised regarding mask use. However, some activites (including the Rides and Games, Face Painting, Hair Braiding, Castle Gwynn visits, or interactive stage contests) will require a mask to be worn by children to participate - please keep this in mind while planning your day be sure you have a mask for your children as necessary.
- We reserve the right to require you to submit, prior to entry, a noninvasive temperature check as a safety measure. No personal information shall be retained or recorded in any manner as result of said temperature check.
- We will require PHYSICAL DISTANCING. This requirement will be in effect for all seating, all shopping areas, all ticketing, at all food and beverage sales and consumption locations, entrance lines into the festival grounds, Castle tour lines, Concession Lines, and Port-a-let areas.
- Hand sanitizing stations have been placed strategically through the festival grounds, especially near areas that would be considered high touch areas.
- If you have been exposed to someone with the coronavirus in the previous 14 days, you should not enter the festival grounds. If you’ve tested positive for the coronavirus, we request that you not enter the property until the passage of 14 days from your first symptom. If you have been tested for the coronavirus and not received your test results please do not come on to the property. Symptoms which are commonly associated with the Covid-19 virus include coughing, shortness of breath or difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headaches, sore throat, or loss of smell or taste. If you are experiencing any of the symptoms, please do not enter the property.
- Entrance admissions must be purchased online in advance of your visit. No admissions will be sold on the Festival grounds. We accept Visa, MasterCard, or Discover.
- Cash is required for Food, Beverages, Rides & Games, and some Souvenirs
- A "Cash Back" option is available at the Festival Ticket Office (with a $6 convenience / processing fee). As the wait time for the "cash back" option may be long it is suggested that patrons bring cash to the Festival
- Due to the location and infrastructure for the area there are no ATMs on the Festival grounds
- Animals and pets (Service Animals excepted)
- Drones and any UAV
- Food and Beverages
- Suitcases, Parcels, Computer and or Cases, Brief Cases, Musical Instruments, or other types of Cases
- Firearms, working or replicas
- Arrow Tips
- Pole Arms or Staffs with metal tips
- Banners, signs, flags
- Professional or Commercial Cameras, GoPros, Selfie Sticks, Tripods, Bipods, Monopods, Recording or Video equipment
- Sporting equipment: balls, frisbees, hoola-hoops, skate boards, bicycles, hoverboards; Sporting equipment scooters and skates.
- Illegal drugs
- Laser pointers
Parking Area Guidelines:
- Parking at the festival is FREE!
- The Festival Parking Staff are trained to ensure safe and secure parking
- Some parking areas may be off-limits on some days due to weather and parking area conditions
- Always follow directions given by parking staff and officers
- Patrons shall refrain from interfering with event parking
- Follow all parking directions given by the parking staff. Rainy weather may make some areas off-limits
- No abusive or threating language or obscene gestures
- Disorderly conduct or loud music is not permitted in the parking area.
- If a tow truck is required for your vehicle, the Festival address is 2124 New Castle Road, Arrington, TN, 37014. Note: The parking area gates are locked at 7pm, so you must make arrangements for the vehicle removal prior to 7pm. You are required to stay with your vehicle once you have called a tow truck. The festival is not responsible for working with any tow truck or repair service.
- Pets are not allowed at the festival and cannot be left in vehicles
- Park at your own risk - the Festival is not responsible for lost or stolen items. Do not leave valuables locked in your car
- Tailgating, picnics, coolers, lounge chairs, tents or canopies are not allowed in the parking lot or on the Festival grounds
- Handicap Parking is available - to help keep the traffic moving please turn on your emergency flashers so that the parking attendants can recognize and direct you to the Handicap parking area. Please have your special parking placard visible for the parking attendant
- The parking area gates are locked at 7pm. There is no overnight parking or camping
- Never walk in gravel roadways; please use the roped-off paths and grass areas
- Horseplay, playing ball, or throwing objects is not permitted in the parking area
- Picketing, solicitation, selling items, demonstrating, handing out pamphlets, or placing of materials on vehicles is not allowed on the Tennessee Renaissance Festival grounds, Castle Gwynn grounds, or Parking areas.
- No drones or remote controlled devices or toys are allowed in the parking area, festival grounds, or castle grounds
- No banners, signs, flags, or printed or recorded materials can be displayed or used to parade, incite, or solicit a crowd on the Festival property. No selling or advertising of any type products or services is allowed on the Festival property.
- Transfer of Festival tickets or selling of Festival tickets is prohibited
- Drugs, alcohol, or firearms are not permitted in the parking area.
- No irresponsible or dangerous driving or activity is permitted in the parking area
- No box truck or semi-truck parking is available.
- Management reserves the right to dismiss person(s) from the parking area and to tow vehicles as necessary
- SpannTown Road is a Neighborhood and Community Road that is not structured for volumes of traffic and as such will not be open to Festival Traffic. Avoid SpannTown Road and only use Highway 96 to access New Castle Road.
- Progress and growth in Middle Tennessee and our county of Williamson brings road construction and longer travel times. Please plan ahead and allow additional travel time. For additional information please click the link below to the website of the Tennessee Department of Transportation and under Counties choose "Williamson":
First Aid and Information:
- First Aid is available on the festival and castle grounds. Please see the festival map for the location of the First Aid area on the festival grounds. There is also a First Aid station on the castle grounds, located near the castle.
- Information or assistance can be obtained at the T-shirt/information booth (the first booth as you enter the festival or in the center of the festival). Communication radios are located at the First Aid area, the children's area, the beer and beverage booths, and bus tour area. The special security and our staff also have radios for communication.
Lost and Found Items:
The Festival Lost & Found is located at our T-shirt/Information booth (first booth as you enter the festival) or by calling our office at (615) 395-9950, Monday - Friday, 10am - 4pm. All questions and arrangements for the pick-up of lost items will be handled Monday - Friday in the office (615) 395-9950. Hours are 9am - noon and 1pm - 5pm.
Parents and Children:
- Parents: it's a good idea to pin your name and a contact cell phone number in your children's pockets or on their clothing, to help unite parents with their child in case the child becomes lost
- Locations for the baby-changing area and nursing area are indicated on your festival map
- Strollers are acceptable everywhere except on the castle tour bus, however stroller parking is available. Strollers with larger, more substantial wheels work best on our gravel paths
- Please note: diaper bags and tote bags will be inspected at the Festival entrance. To expedite entry please use clear bags if possible and have your bag open and ready for inspection
- Children and adolescents MUST be supervised by parents or guardians at all times.
- Please check our Entertainment Schedule for showtimes and entertainment performance ratings
- Children's toy weapons must be peace-tied to their belts or clothing, as we are in peaceful times. No toy guns are allowed.
- All outside food or drinks must be finished before entry into the festival. However baby formula or baby food, appropriately marked, is permissible inside the Festival grounds, if the item is in the original container or clearly labelled.
- Costume masks cannot cover the full face. Masks that cover the forehead to the nose will be acceptable if eyes can be seen and the child's vision is not impaired.
- Neither children nor adults are allowed on stages or performance areas, the joust field, or on top of picnic tables. Standing or walking on picnic tables or benches is not permitted.
- Do not allow your children to enter roped-off or barricaded areas.
- Unescorted children will not be allowed to enter the festival.
- Outside food or drinks must be finished before entry into the festival
- Climbing is not permitted on tables, railings, rocks, stage areas, or the joust field
- Baby strollers or wagons are acceptable for transporting babies and children, but will be subject to inspection
- Large bags, tote bags, purses, cameras and camera bags, cloaks, capes, coats, blankets, fanny packs, umbrellas, and backpacks will be subject to inspection. Suitcases, parcels, computers, computer cases, and briefcases are prohibited.
- The Festival management reserves the right to dispose of or remove any item that is unattended in a way that we feel is best or appropriate
- Entrance admissions must be purchased prior to your arrival via our online ticket portal. We accept: Visa, MasterCard, Discover, or cash.
- There are no ATMs available at the Festival, however "Cash Back" service is offered at the Will Call Window at the ticket sales area (with a $6 convenience / processing fee)
- Food, Beverages, and Souvenirs will all require cash. Some souvenir and craft vendors will accept Visa or MasterCard; others will accept only cash.
- Firearms, working or replicas, are not allowed on the Tennessee Renaissance Festival grounds, grounds of Castle Gwynn, or Festival parking areas
- Security Officers are present on the Tennessee Renaissance Festival grounds, Castle Gwynn grounds, and Festival parking areas if you require assistance
- Costume swords or daggers must be sheathed and peace-tied at all times with leather, rope, or cable ties. Our security personnel will inspect and can assist you with materials if needed.
- If a bow and arrow are part of your costume the arrow tips must be removed and the bow and arrows peace-tied
- Pole arms or staffs with metal tips are not allowed.
- No banners, signs, flags, or printed or recorded materials can be displayed or used to parade, incite, or solicit a crowd on the Festival property
- Drones and other remote-controlled recreational devices or toys are prohibited on the Festival and Castle grounds. Bicycles or recreational scooters are also not allowed
- The Festival management reserves the right to refuse any weapon or costume weapon that is deemed to be inappropriate, unsafe, or that cannot be sheathed and peace-tied.
- Festival patrons are prohibited from entering any restricted areas including ride perimeters, animal areas, and employee-only areas.
Patron Costumes and Dress Code:
Patrons attending the Festival must be properly attired and wear shoes at all times. Obscene, vulgar, or indecent clothing are not considered acceptable attire. The Tennessee Renaissance Festival reserves the right to require a patron to add or change to a different attire as deemed appropriate for our festival. Any guest that refuses to comply will be prohibited from entrance or asked to leave without refund.
We thank you for selecting costumes and clothing that are acceptable for our Family Venue Festival. Remember that we are in the rolling hills of Middle Tennessee and in an environment similar to a state park. Dress and prepare appropriately for outdoor conditions: drink plenty of water, wear sunscreen, use bug spray, stay on the gravel paths, and avoid any poison ivy. Please check the weather and plan accordingly.
- Bare-chested or shirtless patrons are not allowed
- Bare feet are not allowed; shoes are required. We recommend walking shoes over flip-flops or sandals to accommodate our gravel paths and Tennessee hills
- Swimsuits, thongs, loincloths, sheer or see-through tops and or bottom garments, lingerie or sleep wear are unacceptable and not allowed
- Bras, halter-tops, bustiers, garmentless corsets, tube-tops, or sports bras and belly dance bras require an outer garment or blouse covering them
- Costumes with extreme low necklines or revealing cleavage are not acceptable
- Shorts must completely cover the buttocks
- No see-through clothing
- Clothing with abusive or vulgar writing, photographs, symbols, or insulting language are not allowed
- Costume masks that cover the forehead to the nose are acceptable if the eyes can be seen and the wearer's vision is not impaired
- Festival management reserves the right to refuse any weapon or costume weapon that is deemed to be inappropriate, unsafe, or that cannot be sheathed and peace-tied.
Pets and Service Animals:
- Pets or animals of any kind are not allowed at the festival, on the castle grounds, or within parking areas, and are never to be left in parked vehicles
- Approved Service animals for Festival patrons and guests are an exception and welcome within most areas of the Festival. Service animals are not permitted at animal acts, animal exhibits, or at any animal ride. For Castle tour transportation, see the Castle tour attendant for special instructions
- Service Animal owners are responsible for providing food and water for their dogs. Additional water is available in the First Aid Stations if needed
- Approved Service Animals must be under their owner's control at all times and on a leash or harness no longer than 4 (four) feet
- Owners must bring their own plastic bags for cleaning and disposing of Service Animal waste. Please dispose of waste in our trash receptacles
- Service Animals must be up to date with their vaccinations.
- You must be 21 or older and have government-issued identification to purchase alcohol
- Please drink responsibly. The Tennessee Renaissance Festival is a Family Festival venue
- Any Person that shows any sign of intoxication or impairment from drugs or alcohol will be ejected without refund.
- You must present a valid, government-issued photo ID each time you purchase alcohol. Management reserves the right to re-check ID at any time
- You cannot purchase alcohol for another person unless they are present with a government-issued photo ID at the time of purchase
- Management and/or security have the right to check your government-issued photo ID at any time for proof of age
- No alcohol is permitted in the lines for castle tours or on the castle tour buses
- Festival patrons and guests may not remove alcohol from the premises - alcohol must be consumed or poured out before exiting the Festival grounds
- No alcohol will be sold after 5:30pm on Festival days, or before noon on Festival Sundays.
- There are designated smoking areas at the Festival, indicated on the map included with your program. For tobacco smoking, e-cigarettes, or legal vapor smoking products you must use these designated areas. Receptacles are available to dispose of your cigarette butts. Do not throw cigarette butts on the ground.
- Smoking is strictly forbidden in, on, and around all other areas.
- There is also a designated smoking area on the castle grounds.
Due to the Covid-19 virus and for the safety of the residence of Castle Gwynn new procedures have been implemented for our Castle tours. The tour will have an outdoor viewing area of an interior room that houses some of the Rose-Dan Freeman Collection along with displays situated inside the under construction Great Hall, that will have the feel of a covered outdoor room. We hope you will enjoy the breath-taking view and architecture of Castle Gwynn.
- Castle Grounds Tour are only scheduled on open Festival days, traditionally in May, from 11am-3pm, weather permitting. Castle grounds tours may be cancelled due to inclement weather. No refunds or rain passes are issued due to inclement weather.
- You must have on the wristband of the day to take the castle grounds tour
- You must ride the castle tour bus to and from the castle
- You must be in the castle tour line before 3pm to take the tour - at 3pm the tour gates are closed. We suggest you plan to tour early as the lines are shorter; the lines are longer in the afternoon
- For special assistance, special needs or special requests please see the castle tour coordinator (preferably early in the day) before lining up or boarding the castle tour bus
- When on the castle grounds, please remember that you are a guest of the homeowner
- One smoking area is provided on the castle grounds and all cigarette butts must be placed in the receptacle
- A First-aid area is available on the castle grounds, along with a Williamson County Sheriff Deputy, if needed
- Castle and Festival Souvenirs are available for purchase and require cash
- Photos for personal use are acceptable. No videos or professional photography due to copyright laws associated with Castle Gwynn and the Tennessee Renaissance Festival
- For your safety, please follow all guidelines for physical distancing
- Face masks are required on the bus ride to and from Castle Gwynn.
Food, Drink, and Concessionaires:
- Food, beverages, and concessionaires all require cash - credit/debit cards will not be accepted
- Due to Health and Safety Standards no outside food, drink, coolers, glassware, camel packs, or bottles may be brought onto the Festival or castle grounds
- Please check with the Food Server before making your purchase regarding any Special Dietary Needs
- Food allergy alert: peanuts, pecans, and almonds are included in our variety of Festival foods
- For your safety, please follow all physical distancing guidelines
- For your own safety and that of others, do not cross any barriers, chains, or into any roped-off areas.
Cameras, Video, Audio, and Digital Equipment Usage:
- Small personal cameras are permitted, but are subject to inspection. Photos may be taken for your personal use only
- Video cameras and tripods are not permitted except for pre-approved media workers who have provided credentials
Media that wish to cover the Festival must make a request in advance of the planned attendance date. Please call our office at (615) 395-9950, Monday - Thursday, 9am - 4pm, or contact our Advertising / Marketing director through our Contact page on our website. Pre-approved Media must have their media credentials visible during their visit to the festival.
Note: All film, digital, and recording rights are reserved. Commercial film, digital, and sound recordings rights with respect to the Tennessee Renaissance Festival, Castle Gwynn, entertainment, and performers and staff are reserved.
Commercial use of any photographs, digital images, audio, tape, or video recordings of Tennessee Renaissance Festival and Castle Gwynn, without the express written consent of Tennessee Renaissance Festival or Mike and Jackie Freeman is strictly prohibited. All materials contained on our website are protected by United States Copyright law and cannot be reproduced, sold, distributed, transmitted, manipulated, displayed, published, or broadcast without prior written permission.
Festival Souvenirs, ranging from post cards to pottery mugs, can be purchased on the Festival grounds and in Castle Gwynn gift shop. The main Festival souvenir booth is the first and last booth as you enter or leave the Festival grounds. If you need a particular item during our off-season, please call our office at (615) 395-9950 and we will try to assist you with your souvenir purchase.
Thank you for supporting the Festival Souvenir Gift Shops - your support helps us to continue and partially fund our New Castle Player Interns.
- Please check our Entertainment Schedule for showtimes and entertainment performance ratings
- The location of all our entertainment stages can be found on the Festival map included with your program
- No patrons or children are allowed on stages (unless requested as part of a show)
- Walking on benches or on top of picnic table is not permitted
- During the jousting performance you must remain in the seating area - sitting on the grass area near the joust list is not permitted
- Programs are FREE, and can be recycled at the festival exit
When checking weather websites, we suggest using zip code 37014 (Arrington, TN) for our Festival grounds.
We do our best to continue with all shows, rain or shine. However to maintain the safety of our patrons, performers, animal shows, castle tours, and musical instruments we may need to shorten, delay, alter, or close a specific part of the Festival. In very rare cases we may close early, open late, or not open at all due to extreme weather conditions. For your safety and the safety of our Festival participants we require that you follow the directions given by our staff, first aid staff, and special security if the need arises to close due to dangerous weather or other conditions. Thank you for your co-operation.
If you have questions, concerns, or require further information please contact the Freemans at (615) 395-9950 (M-Th, 9am-4pm) and we thank you in advance for following these safety guidelines.
Thank you for choosing to spend your day with us; we appreciate your patronage.
We hope you enjoy your day and take away great memories of the Tennessee Renaissance Festival!